Born and raised in South Florida, Melissa earned her Bachelor’s degree in Hospitality Management from Florida International University. From early on, she has been passionate about creating meaningful and memorable experiences for others. She began her career in the hotel industry, focusing on events, and quickly discovered her love for the fast-paced, detail-driven world of hospitality. With over 15 years of experience, Melissa brings a deep understanding of event planning, client service, and operational excellence to every project.

Throughout her career, she has had the privilege of building lasting relationships with clients — many of whom have become friends. Melissa truly believes in the power of personal connection and strives to make every experience feel thoughtful and special.

Outside of work, she is a proud mom to three little ones who keep her inspired and on her toes. Melissa is also bilingual, fluent in both English and Spanish, which has been a valuable asset in connecting with clients and teams from diverse backgrounds. She is excited to bring her passion, experience, and energy to the team at PRA.