Suzanne Hackman

Regional Director of Sales

Suzanne Hackman grew up in Gainesville, Florida. She attended the University of South Florida in St. Petersburg, Florida, where she obtained her Bachelor of Science in Business Administration. She began her hospitality journey working part time in room service, at the Renaissance Vinoy Resort while she was in college, and fell in love with both hospitality and the St. Petersburg area, where she currently resides. Suzanne held sales manager positions for Radisson Hotels, and Adams Mark Hotels and Resorts before being hired as a Senior Sales Manager at Tradewinds Island Resorts in 2000. In 2005 she was hired as a Sr. Sales Manager for Visit St. Peter/Clearwater, was promoted to the Director of Meetings and Conventions in 2007, and promoted again in 2018 to Vice President of Business Development. Suzanne is a member of SITE Fl & Caribbean, and served on the board for four years, she is a Certified Destination Management Executive (CDME) and is active in both MPI and PCMA. Contact: Suzanne.Hackman@PRA.com

Heather Brown, CMP, DMCP

Regional Vice President

Heather Brown, CMP, DMCP, began her DMC career with PRA in 2013, but has been serving the Chicago and Midwest event and hospitality market since 1999. Her position as Regional General Manager allows her to share her intense passion for our industry with both her team and her clients. Heather knows that the key to creating unique and one-of-a-kind experiences is true collaboration and partnership. With numerous events under her belt, one of her favorite experiences was the 2012 Chicago Summit. Heather led the team who partnered with the White House to plan and execute a very successful NATO Working Dinner for President Obama and the NATO delegates. Heather has served on the MPI-CAC Board of Directors since 2017 and has had the honor of receiving both the Eleanor H. Woods Supplier of the Year Award and the Chapter Leader of the Year Award. As the current Chapter President Elect, she oversees the Chapter’s Diversity and Equity initiatives and is honored to be elected to this very important leadership role. Heather has been featured on the BizBash Most Influential Event Professionals list and has won the PRA Pillar Award for Serving with Passion. Her love for the industry is only surpassed by her devotion to her big boisterous family and insanely hilarious friends.

Contact: Heather.Brown@PRA.com

Colleen Ambrose

Regional Program Finance Manager

Colleen Ambrose was born and raised in the Northwestern suburbs of Chicago. After earning a B.S. in Management from Indiana University, Colleen began her career as an administrative professional. With a heart for assisting others, she thrived as a Legal Assistant at a Personal Injury Firm, providing exceptional support to clients during their most vulnerable times. Driven by a passion for numbers and a desire to make a broader impact, Colleen took on a new adventure in 2023, joining PRA as the Regional Program Finance Manager overseeing the Midwest and Southeast regions. In this role, she continues to channel her dedication to helping others while leveraging her financial knowledge. Beyond her financial acumen and professional pursuits, Colleen finds joy in challenging herself through various physical activities. When she's not immersed in creating spreadsheets, you might find her perfecting her golf swing or passionately cheering on the Chicago Cubs!

Emily Campbell

Regional Sales Manager

Emily joined the PRA team in 2023 with nearly 20 years of experience in hospitality, catering sales, and event planning. Her passion for culinary arts has inspired her career path as well as her many travels. After receiving formal training at Le Cordon Bleu Miami, she started her own small catering business and fell in love with the hospitality and event industry. She has held positions in catering sales and event management at 4 South Florida luxury resorts and most recently served as Director of Events for the Grande Oaks Golf Club at NSU Davie. Emily loves providing memorable experiences for people. Whether it's preparing an amazing meal or transforming a space into the unexpected, events offer so many ways to provide a sensory experience that can be remembered forever. As Regional Sales Manager, she applies her passions and expertise to support our PRA clients in providing these unique, exciting, and unforgettable occasions.

Jessica James

Regional Sales Manager

Jessica James joined PRA Southeast in 2022. As a Certified Meeting Planner, she brings significant depth and breadth of experience from more than a decade of specializing in the Hospitality, Tourism and Business events industry. Driven by a passion for building client relationships, Jessica cherishes opportunities to draw from her background in Corporate, Association and Social markets to exceed client expectations. Jessica most recently worked at The Boca Raton, leading the Resort’s luxury lifestyle activities, entertainment, and special events. Prior, Jessica spent 8 years at The Walt Disney Company where she executed events across five convention centers, world-renowned theme parks and waterparks. Out of many spectacular events, an exclusive evening party for 800 people in Magic Kingdom with a custom firework show over Cinderella’s castle remains a standout experience.

Jordan Foster

Regional Sales Manager

Jordan Foster is a South Florida native who is passionate about business events and has been serving the South Florida market in the DMC space since 2019. As a graduate of Florida State University, with a degree in Hospitality, Jordan is an experienced Regional Sales Manager who brings to the table a knack for design and attention to detail. Jordan is dedicated to her ability to cultivate lasting relationships with her clients. As an avid golfer and follower of the game, this Palm Beach native has no problem teeing up the perfect event!  

Rob Bell

Regional Director of Events

Born and raised in South Miami, Rob immersed himself into the DMC industry in 1999 after a tenured career in the airline industry. Rob’s versatility comes from his diversity of experience over the years such as traveling the world as a Travel Director and managing the functional operations and sales for a large statewide DMC in Miami. He moved to Chicago in 2007 and is excited to be back “home” in the Southeast Region as the Regional Director of Events. Rob spends his off time with family and friends and has become quite the cook after an extensive amount of time at home during the pandemic!

Christy Perez

Regional Director of Experience Design

Christy Perez has been serving the South Florida market since 2006 as an event professional. Born and raised in South Florida, Christy has deep roots within the community. While studying at Florida International University, where she earned a Bachelor of Marketing in Business Administration, she began her own event planning company and later a separate event rental company servicing the state. Years later, as a Catering Sales Manager at a luxury 5-star resort, she learned the true art of customer service and leadership from the hotel perspective. With a strong belief in collaboration and partnerships she hopes to create deep relationships built on trust within the local PRA team as well as with our suppliers. As the Regional Director of Experience Design Christy looks forward to using her passion for events, knowledge of South Florida, and industry connections to inspire her team and clients.