Liz Hansen

Global Account Director

After her first taste of events in college focused on concert venues and talent management, Liz knew the thrill of live events was her passion. After graduating from James Madison University in Virginia, Liz’s career in events started in Las Vegas through MGM Resort’s Management Associate Program at Mandalay Bay Casino & Resort in the Slot Marketing Department. After several years of designing and producing slot tournaments and high-end casino events, Liz found her way to PRA as an event designer in 2011. In her time with PRA, Liz has held roles in various departments from proposal development, to creative and sales before jumping at the opportunity to join PRA’s Strategic Account Team in 2021. Her ability to prioritize client success with operational processes while keeping a strategy-first mindset has led to her success as Global Account Director. Her specialty lies in project managing some of PRA’s most complex projects as a trusted advisor to both her clients and internal teams with incredible success. Whether you want hot air balloons, a headliner music festival, or a multi-destination partner meeting, Liz is prepared to make your event dreams come to life. Liz currently lives in Las Vegas with her husband, daughter, and their cat. Outside of work, Liz looks forward to any opportunity to travel, serving as her daughter’s social coordinator, and finding any opportunity to bake. Contact: Liz.Hansen@PRA.com 

Lindsay Goneau, DMCP

Global Account Director

Lindsay has always had a passion for event planning and creating extraordinary experiences. Her hospitality background ranges from a degree in Hospitality & Tourism to positions in hotels to fundraising and development to non-profit and association organizations. Destination Management is, by far, her favorite part of the industry. She joined PRA New England in 2008 and has had the opportunity to work in all roles from sales to operations, finishing up in New England as General Manager. Starting in 2015, Lindsay began traveling to support PRA’s other offices with large-scale, complex transportation program operations. This really dovetailed into her role today as Global Account Director on the Strategic Account Team. She marries her strategic vision with countless years of operational excellence to ensure her accounts are supported no matter their destination and no matter the challenge put in front of PRA. From complex transportation systems, remote execution programs, high-end multi-city incentives or traditional events – Lindsay really enjoys growing alongside her clients with solution-oriented teamwork. When Lindsay is not working, she enjoys spending time with her family, exploring new destinations, and hitting up the park or beach with her dog, Zoey.

Contact: Lindsay.Goneau@PRA.com

Sarah Howard, DMCP

Senior Event Producer

Although born and raised in Houston, Texas, Sarah made her way to New Orleans as quickly as she could. She attended Loyola University New Orleans, graduating Cum Laude with a B.A. in Marketing. Not every moment, however, was spent studying — Sarah was a captain of the Wolfpack Volleyball team, served as Vice President of Theta Phi Alpha, and fell in love with the city of New Orleans. She worked for an event planning, association management, and destination management company working with both non-profit and corporate clients and gaining varied experience in the hospitality industry. In 2012, Sarah jumped at the chance to create memorable event experiences in city she loves with the PRA New Orleans team. Sarah moved to the Strategic Account team in 2022 to assist with account management and event production. You can find Sarah creating beautiful manifests, handling VIP programs, or setting up stunning events while supporting the vision of our Key Accounts. Sarah’s first love is Kentucky Basketball and never misses a game if possible. In her free time, she is typically found watching a sporting event, reading a mystery book, or enjoying the latest movie. Her second love is her puppy, Roux, and can also be found at the closest dog park.

Contact: Sarah.Howard@PRA.com

Jae Owh

Strategic Account Manager

Jae has spent most of her career in hospitality and specializes in the transportation sector. For over 20 years, she has worked alongside Associations, Third Parties/Incentive Houses, and Corporate Direct clients to design and flawlessly execute shuttle services. Her dedication in transportation had association clients returning year after year for their citywide shuttle needs. She is a master of all thing's transportation from strategic route design, to pulling proper permits, and staffing – Jae always exceeds expectations when it comes to transporting attendees. She may be based in Los Angeles, but she has worked in every major city (and secondary city) in the US. She has worked with corporate executives to groups of 80,000 that need transportation design and execution. From San Francisco to Boston, Dallas to Milwaukee and everywhere in between there isn’t a convention center she hasn’t seen. PRA welcomed Jae on-board in 2021 to as an integral member of the Strategic Account Team. She is the perfect fit for Strategic Accounts, as she enjoys getting to know her clients and their shows and looks for ways to improve service year over year. She brings a vast amount of knowledge to every PRA account she touches. When she is not working, she can be found catching a concert at the Hollywood Bowl, hiking in the hills of Los Angeles, or spending quality time with her family and two amazing nephews. Contact: Jae.Owh@PRA.com  

Michael Costa

Senior Vice President, Business Operations

Michael brings more than twenty years of experience in executive management to the PRA team. In his role as Senior Vice President, Business Operations, Michael is responsible for developing and implementing business strategies to support company initiatives, while creating synergies and leverage opportunities throughout the PRA system.

Contact: Michael.Costa@PRA.com