Orlando

Orlando’s energy is legendary, from theme park thrills to creative team-building escapes. Our high-energy local team cracks the code on complex programs, turning vibrant landscapes into unforgettable experiences that engage and inspire.

Let's talk

Next begins with:

Deep local insight into iconic destinations from pulse-pounding parks to immersive excursions across Central Florida

Creative design that brings Orlando’s spirit to life with seamless execution, whether it’s a themed gala or a team-building adventure

PRA’s nationwide network, delivering the consistency, scale, and strategic support that take your event beyond expectations

Ismael Monroig, Jr.

Regional Vice President
- Ismael.Monroig@pra.com
Ismael Monroig, Jr. is a dynamic business strategist and sales executive renowned for his prowess in driving revenue growth, cultivating key customer relationships, optimizing operational efficiency, and galvanizing teams toward both individual and corporate triumph. With a keen vision for organizational direction, he excels in translating overarching goals into actionable strategies with precision and clarity. Specializing in operational support and sales strategy consulting, he empowers organizations to achieve their goals with precision and efficacy. Ismael has held various leadership positions, including City Commissioner and member of multiple boards in the City of Pembroke Pines, Chairman and Vice Chair of Development at the Miramar-Pembroke Pines Chamber of Commerce, and member of the Greater Miami & The Beaches Hotel Association Board of Directors.
Colleen Ambrose

Regional Program Finance Manager
- Colleen.Ambrose@pra.com
Colleen Ambrose was born and raised in the Northwestern suburbs of Chicago. After earning a B.S. in Management from Indiana University, Colleen began her career as an administrative professional. With a heart for assisting others, she thrived as a Legal Assistant at a Personal Injury Firm, providing exceptional support to clients during their most vulnerable times. Driven by a passion for numbers and a desire to make a broader impact, Colleen took on a new adventure in 2023, joining PRA as the Regional Program Finance Manager overseeing the Midwest and Southeast regions. In this role, she continues to channel her dedication to helping others while leveraging her financial knowledge. Beyond her financial acumen and professional pursuits, Colleen finds joy in challenging herself through various physical activities. When she’s not immersed in creating spreadsheets, you might find her perfecting her golf swing or passionately cheering on the Chicago Cubs!
Natasha Trevino

Regional Sales Manager
- Natasha.Trevino@pra.com
Natasha is dedicated to curating unique and memorable event solutions and destination experiences. With over 17 years in hospitality and events, she has worked in government, associations, and for industry leaders including Disney and Marriott. She studied and worked throughout the US and Europe, settling in Central Florida, her home, for the last 15 years. Cherished childhood memories of Orlando drew her back to Florida where she continues to love exploring all its magical places. Natasha’s passion for hospitality shines through welcoming guests to Central Florida to share its beauty and magic. While her adventurous spirit finds her competing in local triathlons, exploring crystal-clear springs, and enjoying time with friends, her two dogs, and her wife—who happens to be an award-winning local brewer—at their favorite breweries, hidden gems, and new hot spots. Natasha is currently pursuing a master’s degree in Event Leadership at the Rosen College of Hospitality Management to stay at the forefront of industry trends. Her exceptional service and commitment is the ultimate personal touch to your Florida experience.
Chelsea Yurisic

Managing Director
- Chelsea.Yurisic@PRA.com
Chelsea Yurisic graduated from Indiana University of Pennsylvania in 2012 with a Bachelor of Science degree in Hospitality Management and a Bachelor of Arts degree in Journalism. She spent the next five years working in food and beverage in the Private Club industry in her hometown of Pittsburgh, Pennsylvania. She most recently moved to Orlando to join the PRA team and is excited to share her love of Orlando with others. She has a creative mind and passion for the industry. Chelsea loves to travel, stay active, and visit the happiest place on earth!
Brittany Danna

Experience Designer II
- Brittany.Danna@pra.com
Brittany is a 5th generation Florida native with a background in events. After graduating with a degree in Event Management from the University of Central Florida, she made it a point to work for companies in many aspects of the event industry in order to find the best fit and although each area has a special place in her heart, creative design in corporate experiences is her true passion. Always on the lookout for the latest trends and unique ideas, Brittany enjoys attending local festivals and art shows. She believes that the most memorable events are those that incorporate personalized touches and innovative designs. Whether it’s a large-scale corporate gathering or an intimate event, Brittany’s commitment to excellence and creativity shines through in every project she undertakes. In her free time (what is that, again?), you can find her snuggling with her best friend (her sweet puppy, Reagan), binging true crime documentaries, or spending time with family and friends.
Kacie Doran

Senior Regional Sales Manager
- Kacie.Doran@pra.com
As a Central Florida native, Kacie Doran’s passion for creating magical moments has been an integral part of her life for as long as she can remember. With over 14 years of experience, Kacie has developed a diverse skill set that spans multi-destination festivals, Event Technology Sales, Creative Design, and City-wide Conference Planning, among other areas. Throughout her career, she has become known for her ability to craft innovative solutions that elevate events and consistently exceed client expectations.

Kacie’s journey in the events industry is shaped by her deep-rooted passion for creativity and client relations. She holds a degree in Art History from Florida State University, which has informed her approach to careful event curation. In addition to her professional work, Kacie is an active member of Visit Orlando and Meeting Professionals International, staying deeply connected to both the local and national events communities.

In her free time, you can find Kacie taking her pup, Jovie Zuzu, on local adventures, exploring Orlando’s amazing culinary scene, or with her toes in the sand and a good book in hand.
Ashli Hawthorne

Associate Director of Experience Design
- Ashli.Hawthorne@pra.com
Ashli is a native Floridian from Central Florida. She attended UCF’s Rosen College of Hospitality Management and graduated with a B.S. in Hospitality Management with a focus on events. Ashli has held various roles within the hospitality industry including: event management, catering sales, group sales, and wedding planning. She knows that the key to creating unique and one-of-a-kind experiences is true collaboration and partnership. Driven by a passion for building client relationships, Ashli cherishes opportunities to draw from her diverse background in Corporate and Social markets to exceed client expectations. Ashli values being part of the planning and design process and loves to work with clients to bring their event ideas and inspirations to reality. She has a vast knowledge of the region and numerous industry connections to support clients in their corporate event ventures. Ashli feels she has found her true home in the DMC world with PRA; aligning her passion, skills and experience into a dream career to deliver unforgettable events. In her free time she loves spending time with her husband and children, exploring local attractions, and enjoying our beautiful beaches.
Emerald Proulx

Associate Director of Events
- Emerald.Proulx@PRA.com
Emerald joins the PRA Orlando team as a seasoned event operations leader with a background in off-premise catering and luxury private global aviation. With a strong commitment to create unique and unexpected experiences for her clients, she thrives under the pressure of exceeding tight deadlines and challenging logistics to untangle. Her resourceful, analytical, and resilient problem-solving skills combined with her calm and reassuring demeanor allow her to build strong relationships with her clients and operate their programs with full confidence! When Emerald is unwinding after a successful program, she’s finding moments to recharge during a sweaty hot power yoga class or knocking out burpees and pull ups at CrossFit. She also loves to travel and explore new cities by living like a local and finding the best off the beaten path restaurants coffee shops, and shopping.
Caitlin Craig

Event Producer II
- Caitlin.Craig@pra.com
Before Caitlin fell in love with central Florida over eight years ago, she was born and raised in northern New Jersey. Caitlin earned her Masters Degree in Business Administration/Hospitality from Johnson & Wales University and her Bachelor of Arts degree from Kent State University. She first began her career in events in New York City working New York Fashion Week. She moved to Orlando to work for Disney and has since gained valuable experience from multiple companies in a variety of events from weddings to corporate groups. In her free time, Caitlin loves to explore all the beautiful places central Florida has to offer including kayaking at the many springs, relaxing at the beach and trying new restaurants. Caitlin is excited to enter the DMC world and work at PRA as an Event Producer. She is ready to use her creative and detail-oriented mind as well as her passion for events to make sure your company has the best program!
Ruthie Fonseca

Event Producer II
- Ruthie.Fonseca@pra.com
Ruthie, originally from Puerto Rico, has lived in Chicago, NYC, and has called Orlando home for the last 5 years. She has close to two decades of experience and has built an impressive resume spanning the luxury event, bridal, fashion, and marketing industries. Early in her career, she served as the right hand to a royal family member, overseeing her most intimate affairs. Her passion for events started at a NYC Public Relations Media Agency where she helped execute events for brands such as Victoria Secret, Buddakan NYC, and Living Proof as well as projects for Heidi Klum, Project Runway, and NY Fashion Week. Shortly after, a world-renowned luxury wedding planner identified Ruthie’s talents and brought her on as the Director of Event Services. Here, she jet-setted to Dubai, Turks and Caicos, and Mexico executing multi-7 figure weddings for politicians, entrepreneurs, and A-listers. Ruthie’s passion for events, creativity and interpersonal skills are valuable assets that will enable her to bring a unique perspective and energy to her role as Event Producer at PRA, creating unique and memorable experiences for her clients. In her spare time, you can find Ruthie enjoying our beautiful beaches and lakes, traveling, spending time with friends and family and practicing her tennis skills.
Rylee West

Experience Designer
- rylee.west@pra.com
Rylee brings creativity, passion, and a strong eye for detail to every program she touches. A proud graduate of the University of Central Florida’s Rosen College of Hospitality Management, Rylee holds a degree in Event Management and has been drawn to the energy and excitement of the event industry for as long as she can remember.

Born and raised in the Orlando area, Rylee’s background includes hands-on experience in hotels and prior work with event design, giving her a well-rounded perspective on both client-facing and behind-the-scenes aspects of events. She has a special love for transforming design concepts into real-life experiences and thrives on helping clients bring their ideas to life with thoughtful, engaging details.

Outside of work, Rylee enjoys spending time with family and friends, trying out new recipes in the kitchen, and attending local workout classes. Her passion for people and creating memorable moments continues to fuel her commitment to delivering exceptional event experiences.
Michael Costa

Senior Vice President, Business Operations
LinkedIn
- Michael.Costa@PRA.com
Michael brings more than twenty years of experience in executive management to the PRA team. In his role as Senior Vice President, Business Operations, Michael is responsible for developing and implementing business strategies to support company initiatives, while creating synergies and leverage opportunities throughout the PRA system.

In Their Words

“From start to finish, PRA exceeded my expectations. They were a great partner for both the destination management and the production sides of the program.”

Marg Esperra

Maritz

Travel Account Manager